by Georgina Monti | Sep 28, 2023 | Customer Experience, Post Purchase
In this article 2 3 FirstHeadingWhat is the Post-Purchase Experience? Why Does the Post-Purchase Experience Matter?Enhanced Customer SatisfactionCustomer Loyalty and RetentionWord-of-Mouth MarketingThe Impact on Customer Lifetime Value (CLV)Strategies to Enhance the...
by Georgina Monti | Sep 14, 2023 | Customer Experience, eCommerce
In this article 2 3 FirstHeadingImplement a Guest Checkout OptionStreamline the Checkout FormProvide Clear Progress IndicatorsOptimize for Mobile DevicesOffer Real-Time SupportConclusion As the holiday season approaches, brands are gearing up for one of the most...
by Georgina Monti | Aug 24, 2023 | BFCM, eCommerce
In this article 2 3 FirstHeadingUse Compelling Discounts and OffersAdd a Sense Of UrgencyOffer Early AccessImplement Strategic Advertising Utilize Social Media Campaigns In 2022, Cyber Monday became the biggest day of online sales in US history with consumers spending...
by Georgina Monti | Jul 18, 2023 | Customer Experience, eCommerce, Shopify
In this article 2 3 FirstHeadingWhat is a referral program?How to build a successful referral program?Clear IncentivesSimplicity and AccessibilityPersonalization and TargetingTrack and RewardPromote and Highlight With the increase in hours spent on social media and a...
by Georgina Monti | Jun 28, 2023 | Big Commerce, Customer Experience, eCommerce, Shopify
In this article 2 3 FirstHeadingWhy do customers choose Amazon and how can brands implement these strategies?ShippingVarietyReviewsClear Return PoliciesOffers and Membership With Amazon taking the top spot for the most popular online marketplace with its one-stop-shop...
